Orders received on a Monday to Friday will be dispatched within two days working days of receiving an order.

We aim to dispatch orders received by 11.30am UK time on a weekday or Saturday on the day of receipt. Please bear this in mind if requesting an order cancellation.

Orders received on a Bank or Public Holiday will be shipped on the next working day.

Delivery charge is based on the total weight of an order and will be shown prior to you placing your order.

Orders shipped in the UK will be dispatched by Hermes or Royal Mail.  Normal time for delivery in the UK is 3 to 4 days after the order has been dispatched.

Orders shipped to destinations outside the UK will be shipped by Royal Mail or an international shipping courier such as UPS, FedEx etc.

The method of shipping used with tracking information where appropriate will be indicated in the “Shipping Confirmation” email sent.